Shipping Policy

1. Shipping Costs & Free Shipping Eligibility

Order Value

Shipping Fee (Standard Delivery)

Over $59

Free

Under $59

$7.99

Remote areas (all order values)

Up to $7.99 USD (varies by region)

2. Shipping Regions

We ship to the following destinations:

  • United States
  • Canada
  • Australia
  • France
  • United Kingdom
  • Germany
  • Shipping is not available to Alaska and Hawaii.

3. Order Processing & Delivery Times

3.1 Processing Time

All orders take up to 3 business days to process before shipping.

3.2 Estimated Standard Delivery Times

  • 15–20 business days (from the date of shipping)
  • Important Note: Delivery times are estimates only—we cannot guarantee exact delivery dates (including for Express Shipping, due to carrier policies).

3.3 Pre-Ordered/Back-Ordered Items

We ship these items as soon as stock is replenished (no extra delays beyond stock restock time).

4. Changing Your Shipping Address

  • We recommend double-checking your address before placing an order.
  • To update an address after ordering: Email us immediately at support@percurve.com (we can only adjust addresses within a small window before shipping).

5. Shipping Notices (Important)

  • Delays: Due to courier industry factors, delays are sometimes unavoidable—listed delivery times are for reference only.
  • Address Errors/Lost/Stolen Packages:
    • We are not responsible for issues caused by incorrect addresses.
    • If a package is lost or stolen after delivery confirmation, we recommend filing a claim directly with the shipping carrier.

6. Duties & Taxes

  • You are responsible for paying import duties and taxes, as required by your local laws.
  • These fees are not included in your order total at checkout.
  • If a package is returned/destroyed because you refuse to pay duties, the resulting charges will be deducted from your order refund.

7. Contact Us for Shipping Questions

Email: support@percurve.com

Our team will assist with shipping-related issues (e.g., missing packages, address changes).